The idea of a music service being bundled with a cable bill is something that I haven’t been fond of in the past. I have always felt that a music service could be built on the web that would be pleasing to most. I’ve been looking around at the state of music services and it is apparent that there are a couple services that work and a ton of services who are experimenting with pricing models and delivery, trying to get it right.
I’m going lay out some observations and leave pricing out of the discussion for now.
iTunes and Amazon rule with convenience. If you want to get music, it will be hard to find a more convenient place to *find* and get music beyond these two stores. There are fringe stores like Bleep that have great stuff but not everything, and thus aren’t convenient for everyone. Most people want to go to one place to find what they need.
Another very convenient way to get music is through p2p. Through p2p I can get any music I want quickly and easily. It is possibly the most convenient way of acquiring music digitally. But, there are some drawbacks. One is that quality fluctuates too much. It is hard to know what you are downloading. Inconsistent quality is a big blow to p2p’s convenience rating. Another drawback is that p2p portals aren’t stores. Typically, p2p portals aren’t used for browsing. It isn’t fun to browse around on a p2p service. It *is* fun to browse iTunes and Amazon.
So, we have two big convenient stores and we have the seemingly less convenient p2p portals. Now, one thing that the p2p portals have that the other big stores don’t have is an instant representation of what is available digitally on the web.
For instance, there may be a mix tape or a bootleg or a leaked track that I can’t find on any store but I can find on a p2p portal. This is big score for p2p’s convenience factor.
All of this leads up to the point of music being served by an ISP service. If an incredible music store were bundled with monthly cable bills, that could be turned off and on like Netflix, it might be enough for all the frustrated people searching for music to use it. This store would have to reflect what is available digitally in real time like p2p networks do, and also provide the fun browsing environment like the big digital stores.
Convenience needs to be in the foreground, not price.
This is not a solution that will fix *everything*. There will never be ‘one’ music service that people use. I think this is all the more reason to make available a music service that is bundled with a cable bill.